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Subscription FAQs
You save 15% on each order when you subscribe for any Jaxon Lane product. When you subscribe to a set, your savings go up to 25% - 10% off each product included in a set, and 15% off with your subscription.
You can easily edit your subscription and details, such as like how frequently you get your delivery and what you’re subscribed to, after logging into your subscription account. Click "My Account" in the upper-right hand corner of our site, navigate to the "My Subscriptions" portal, and sign in. If you're having trouble, please reach out to us at support@jaxonlane.com and we'll help you out!
Yes! You’ll receive an email from us when:
- Your auto replenish is about to renew
- You’ve updated/canceled the auto replenish
- The order failed (because the credit card has expired, is over the limit or has been canceled)
- Your card is about to expire and the details need to be updated
Of course! Simply skip or cancel your subscription before your next order date.
Yes, anytime. Want to try a new product? Simply check out with a subscription option selected. Head to your Subscription account to manage existing details. Have too much product already? Update your frequency. You can also update your address if you’ve moved.
General FAQs
Consistency in skincare usage is absolutely critical to achieve the best results. Most people will notice some sort of change in their skin between two weeks and a month of using a product regularly. After about four to six months of consistent usage, you should notice smoother, hydrated, healthier skin.
The timeframe for visible results from skincare products can vary significantly depending on a wide range of factors. These include:
- Individual skin type and condition: Your skin is uniquely yours, and factors such as genetics, age, and your lifestyle and habits will greatly influence the time it takes for your skin to respond to certain products.
- Product formulation and ingredients: Potent active ingredients such as vitamin C will yield quicker results compared to products with milder formulations.
- Targeted concerns: The severity of the skin concerns you wish to address will also affect the time it takes to see noticeable improvements. Minor discoloration is often resolved more quickly than fine lines or wrinkles.
Please contact us any time at support@jaxonlane.com! We'd love to help.









