We always want our customers to love our products, but if you do need to return an order, we’re happy to help. 

Returns are accepted within 30 days of delivery. 

A refund will be issued to the original form of payment, upon receipt of the returned item. 

For US orders, a $6 return shipping fee will be deducted from the refund. For Canada orders, a $15 return shipping fee will be deducted. 

Please email us at support@jaxonlane.com, and we’ll take you through the process.